You can design and create and build the most wonderful
place in the world, but it takes people to make the dream a reality. –Walt Disney
Unless the Lord builds the house, its builders labor in
vain. –Psalm 127:1a
The week before Thanksgiving, we took our first family
airplane trip, using the money we had paid Southwest for the ill-fated Boston
Marathon/California trip(s). Long story
there, and not really relevant. Since
the money was already paid and had to be used before Christmas, we decided it
was a good time to visit Disney World.
At ages four and seven, our children are at the prime ages for wonder
and magic and animated characters come to life.
We were prepared for them to be enchanted, transfixed, and thoroughly
delighted by every experience available at what is arguably the best theme-park
on Earth, a place carefully engineered and bountifully financed to be
meticulously clean, generously courteous, and fully centered around the delight
of the paying public.
Disney World is all of those things. It’s spotless. There are employees paid to rove the park and
move ill-placed strollers to the designated stroller areas. If anyone litters in Disney World, one would
never know. The whole time we were
there, I saw one abandoned water bottle.
(Another do-gooder and I had to compete to recycle it. I won.)
Disney employees are never tired or grumpy or even just ordinary. They sell you your grilled-vegetable sandwich
with pleasure and send you off on the Winnie-the-Pooh ride as though they can’t
wait for you, and you in particular, to experience the wonders that await
you. And most of the rides are truly
wonderful. They are iconic and sweet,
like It’s a Small World or physically and emotionally shocking, like Dinosaurs,
or full of possibilities like “Living with the Earth” and “Spaceship Earth.” They
are technological marvels, like the new Toy Story 3 ride, and the “It’s Tough
to Be a Bug” show. The shows and drawing
studios and parades are filled with talented, trained, and beautiful
people. Everest, the newest roller
coaster is the best of all possible coaster experiences: fast, tall, forwards, backwards,
light, dark, monsters. Every little girl
at Disney World is “Princess.” It is, or
at least ought to be, everything Walt Disney dreamed that it could be.
And yet.
The worst part of Disneyworld, in my opinion, is the people
who go to Disneyworld. As winter
approaches and I consider the next several months of darkness and bitter bitter
cold, making even a trip to the library or grocery store seem onerous and
unpleasant, as I try to rack up the miles before I am running on sheets of
black ice in the dark, as I mourn my garden and the absolute lack of any fresh
produce grown within thousands of miles of this colorless, frozen center of the
continent, I sometimes ask myself why it is that I live here. The answer, of course, is the people who live
here with me. This place is home because
it is filled with family, both genetic and chosen. Grace enters my life through the people who,
out of the abundance of their hearts, choose to show me love and kindness and
set for me an example of what life on earth has the potential to be. Thanks to them, I occasionally glimpse the
kingdom I’ve been promised is among us, and it’s a magical, awe-inspiring
place.
Orlando, Florida, on the other hand is lovely and warm. The highs were around 80 every day of our
tenure there. In spite of the
deliciousness of wearing shorts and sunglasses and occasionally sweating just
standing around in the sun, the Magical Kingdom failed to be the kingdom in
which I would choose to live. People
were pushy. They were in a hurry. The children, mine included, were whiney
(disclaimer: they have been known to whine in the cold center of the continent
as well, but stay with me anyway) and dissatisfied. We had an occasional moment of community, as
when, late in the evening, there was a long line of people waiting to catch a
bus from one of the parks back to the hotel.
We did not all fit onto the first bus to arrive, and so we were planning
to have to stand around waiting for another 20 minutes for the next one. Unexpectedly, a second bus followed close on
the tailpipe of the first one, and when an employee announced the destination,
we all cheered. He grinned and announced
it again and again, and we all cheered every time. But most of the time the other people at the
park were people who would potentially get to the good rides first. And clearly, we were the same to them. We were the people who were in line for the
bus before they were, but who could easily be pushed past. There was no sense of community at all.
I had a microcosmic view of this cross-section of fare-paying
humanity before we even arrived at Disney World. The morning we left for Disney World, we
didn’t leave our house in time. Maybe it
was my fault. Maybe we should have
planned all along to leave earlier.
Whatever the cause, we somehow found ourselves trapped in the
early-morning rush hour on the way to the airport. Adam became convinced that we were never
going to move again, that we were not ever going to make it to Disney World,
and that, as a result of his extreme anticipation and subsequent motionlessness
he was going to die.
In spite of Adam’s conviction, we did eventually arrive at
the airport. We hustled into the
terminal as best we could with two enormous suitcases and two small
children. In a stroke of what we thought
brilliant good luck, the line to check in was nearly non-existent. Even so, our bags were labeled with “late
check in,” as we were there less than an hour before our flight. We hurried to a bathroom and then to the
security lines. Clearly, the traffic in
which we had found ourselves earlier in the day had consisted of people
destined for the security lines at Midway Airport. Gretchen was getting over a touch of
pneumonia, so we had to go through the “Family and Medical Liquids” line for
her last two doses of antibiotics. Of
course, this was the longest line. To
make matters worse, the security guards kept pulling people with strollers out
of line behind us and hustling them up to the front of the line. While we were waiting, our flight was called
for boarding. Then it was called
again. Finally, our individual names
were called. And there we stood, nearly
motionless in the liquids line.
When we finally arrived at the first check-point, I handed
over my driver’s license and asked the man to whom I gave it if there was any
way we could get into a shorter line since our names had been called and we
were worried. I spoke in my sweetest,
least demanding voice. It was a plea,
not a demand. I imagine those security
people get a lot of similar such requests made at varying levels of perceived
entitlement, so I don’t blame him for saying “no,” which is what he said. I was, however, rather appalled that before
saying “no,” he looked at me for a long time, looked at my driver’s license for
a long time, looked back at me for a while, looked back at the license… and
then repeated the process with Doug. He
took noticeably longer with us than with most people, us two frazzled parents
trying to get to Disney World. I thanked
him anyway and entered the next phase of the Family and Medical Liquids
security line.
In the line where you must take off all coats, sweaters, and
shoes, the kids and I came through slowly (and after a long wait during which
strollered parties were kindly escorted ahead of us) but uneventfully. Doug came through last, and for whatever
reason, his backpack triggered some sort of suspicion and was pulled off the
conveyor belt for closer examination. I
was hastily putting my shoes and sweater back on, flanked by kids, when Doug
told me to take the kids and hurry to our gate.
There was a good chance that we would not make it anyway, but we
certainly would not if we waited for him.
So we ran.
We arrived at the gate, panting, both kids with a look of terror
on their faces, just as the flight attendants were closing up shop. They were leaving the desk, taking down the
rope line guides, and gathering near the door.
I hastily offered the man closest to the door our three boarding
passes. He looked at them
suspiciously. “May we still get on? My husband is right behind us, in the
security line,” I said. The flight
attendants exchanged glances and sighed heavily before letting us on. My heart was pounding out of my chest as we
walked through the frigid hallway to the door of the plane, but I was
determinedly trying to maintain a calm voice as I explained to my kids about
getting on a plane, a new and strange experience for them.
Once on the plane, things did not improve. Southwest is a first-come-first-seated airline,
and we were certainly last. Adam entered
first, and I instructed him to keep walking towards the back of the plane in
hopes that we might find two or three seats somewhat near each other. We made it to the back of the plane without
any such luck, so we turned back around.
My heart was still pounding, and I was sweating. Just then a stewardess came down the aisle
toward us with the news that she had three seats near each other. “Oh thank goodness,” I sighed and turned my
kids around.
The seats were, I suppose, somewhat near each other. All three were middle seats, two across the
aisle from each other, and so separated by two large men and the aisle, and one
was two rows ahead of the others. Oh
my. “We need to make some decisions
here!” the flight attendant told me.
Deep breath. “OK,
Adam? You go sit in that seat up
there. Gretchen, you are going to sit in
that seat,” I pointed to a seat flanked by two large men, “and I’ll be right
over here.” I pointed to the middle seat
on the other side of the aisle. Under
the best of circumstances, this is not a thing that my four year old daughter
would ever agree to, and even less so the first time in an airplane. She began to scream. What else was there to do? I faced the two men sitting in the aisle
seats and, with all the sincerity of a mother facing two and a half hours of
screaming child hell (and so were they, incidentally) said, “I know this is not
ideal, but it would be so extremely kind if you could each move over one seat
so that I could at least be directly across from my daughter. I think that would really help her.” The daughter, of course, was shrieking and
clinging to my leg and refusing to sit by herself between two large unfamiliar
men. The two men to whom I had addressed my plea
did nothing. They did not move. Their facial expressions were carefully
blank. They looked at me. Behind me, the flight attendant who had been
insisting that I “make some decisions” now said to the non-responsive men with
the power to prevent the entire airplane from enduring half-a –continent’s
worth of screaming, “Of course you do not have to move.” At that point I had to be careful to keep my
own face expressionless. Of course they
were not going to move after she said that.
Thanks for your help, lady.
The flight attendant again requested that I sit down, and I
looked at my screaming heap of daughter in resignation. I was bending down to physically lift her
over one of the expressionless non-moving large men, which was going to be
uncomfortable and awkward for everyone, when a man several rows back stood up
from his aisle seat. He was also a big
man—not fat, but tall and solid, and between his large frame and his orange
hair, he reminded me a bit of my brother-in-law. He volunteered to trade with one of the
expressionless men and to sit in the middle seat on the other side of the aisle,
allowing me to sit next to my terrified preschooler on her first flight. I exhaled enormously and gasped out a
breathless and enthusiastic thanks. He
responded that it wasn’t that big of a deal, and he faced the guy he proposed
to trade with.
The large expressionless man continued to be still and
expressionless. He did not stand and
move back a few rows. “Really,” the nice
man told him, “my seat is an aisle seat.
You’d be moving from this aisle seat to that one.” The motionless man did not acknowledge the
request. Baffled, the would-be hero
stood right in front of motionless-man, waiting, repeating his request. Everyone within seven rows in either
direction were staring, silent, watching the stand-off. The hero stood his ground. Not angry, just not sitting back down. So crammed into the little aisle next to the motionless
man was a screaming four year old, her breathless sweating mother, an anxious
and fidgeting flight attendant, and a large red-haired hero. If he could have played oblivious before, which
was never entirely believable, he certainly could not keep up the act much
longer. Finally, the large motionless
man heaved himself up and lumbered back a few rows to take a different aisle
seat.
The heroic man took his place in the middle seat next to the
other expressionless large man, and I took the other middle seat, putting
Gretchen between me and the aisle. I
buckled her in and talked soothingly to her until she lowered her objections to
some sniffles. Then I stood up to try to
see how Adam was doing two rows ahead of me.
The very kind woman sitting next to him caught my eye and said that he
was fine. She had buckled him in and
ended up spending a good portion of the flight bent over him and his
workbook. Bless her.
And bless bless bless the hero on the plane who sacrificed
his rightfully-earned paid-for aisle seat to help out a frazzled mother and her
terrified four-year-old daughter. I had
thanked him profusely when the transfer took place, and again after the flight
I thanked him. He acted slightly
embarrassed, as though the strength of my gratitude was out of all reason, but
it was not. I told him that I was adding
him to my list of things for which I am thankful. He chuckled and nodded his head and left the
plane, walking off into the sunset that was Orlando International Airport,
never to be seen again. I didn’t tell
him that I was going to be writing about him as one of the highlights of my
trip to Disney World. But he was.
The citizens of Walt Disney’s Magic Kingdom—the beautiful
and friendly Princess Aurora, the conscientious Jiminy Cricket, the everyman
Mickey Mouse—played their parts perfectly, and we dutifully photographed them
hugging our children. I, however, was
more impressed by the kind of unscripted magic of the real-life hero on the
plane, citizen of another kind of kingdom altogether. It takes a lot of vision and a lot of money
and time to transform thousands of acres of central Florida swampland into the
land where dreams come true but only a little compassion and a bit of
self-sacrifice to make wherever you happen to be the most blessed place on
earth.
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